To ensure a perfect fit, use our Size Chart Size Guides

ou cannot call in your order, however if you require shopping assistance, our customer service is ready and willing to help. When calling within, call 08025977877; otherwise. We are available Monday — Friday; 9 AM EST — 5 PM EST. You may also contact us by email.

Contact us! Our customer service is ready and willing to help. When calling within , call 08025977877; otherwise, We are available Monday — Friday; 9 AM EST — 5 PM EST via email  contact us by email.

• Standard Promotions
  • Standard Promotions will automatically be applied to your order. For example, promotional bra and panty prices are automatically calculated for you and will apply to your total.
• Special Promotions
  • Special Promotions can be redeemed using a coupon code. This coupon code is usually sent to Buy4less email subscribers.
  • Other Special Promotions are via our marketing partners, and a coupon code is published along with the special offer.
  • Every coupon valid on beneathyourclothes.com has a Discount Code. Enter this code at the Shopping cart page when you are checking out on beneathyourclothes.com to receive your discount.
  • Only one coupon or discount (with the exception of the prestige loyalty card) of any type may be used at a time. Some coupons are exclusive to purchases at beneathyourclothes.com or at a Buy4less store. Please check your coupon for details. Buy4less coupons are not redeemable for cash, nor are they valid toward any previously purchased merchandise or the purchase of Gift Cards and Loyalty Cards unless specified on the coupon.

• If you are not completely satisfied with an item, you may return it and we will refund eligible purchases. (Please check the Terms & Conditions below to determine eligibility).
• We do not accept returns or exchanges for items purchased on the beneathyourclothes.com website. Refer to the beneathyourclothes.com website for full details.
  • Return & Exchange Terms and Conditions
    • Returns must be postmarked no later than 21 days after the order is placed.
    • Original invoice must accompany returned item(s) in order for refund to be processed.
    • Returned items must be in their original state and deemed to be unworn to be accepted for a refund.
  • Non–Returnable Items
    • Due to the intimate nature and hygienic standards of certain items, returns are not accepted on: panties, babydolls, bodysuits, hosiery, teddies and any lingerie set that includes a panty. If these items are returned, they will be returned at the sender’s expense.
    • All Dreamshapers™, body wash, body mist, gift cards and Prestige cards are final sale.
  • How To Return a Purchase
    • Mail the completed Return Form (included with your shipment), your original invoice and the item(s) you wish to return.USA RETURNS:
      eshop@beneathyourclothes.com
  • • Returning Items You Didn’t Order
      • Please e-mail customer service if you receive extra items in a shipment, or items were delivered to you that you didn’t order. In your email, tell us:The incorrect item(s)
        Your name
        Your mailing address
        The order number on the shipping label

• In order to provide fast delivery, we ship all orders quickly after being placed. Therefore, we cannot change or cancel an order once it has entered the shipping process. If you had your order shipped to an incorrect address, it may be returned as undeliverable and you will need to place a new order.
• If your order has not entered the shipping process you can make changes such as: color and size of items, shipping address, shipping method and billing address.
• For security reasons, we cannot allow changes to the payment method or add new items to your order.
• If you have any other questions, our customer service is ready and willing to help. When calling, call 08025977877. We are available Monday – Friday; 9 AM – 5 PM EST. You may also contact us by email.

If you would like to review or change your order before it has shipped, contact our customer service department. You can also check the status of your order in your Account.